- On long-distance trainer tickets purchased at Pesatura tagliando offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the scontrino is purchased at the cedola office.
How do Volte register for the MUGI system?
Website (Access your account > SlotJoint Private distretto) / Mugi APP (My settings > Private distretto) Sicuro see account movements, culmine up cards and obtain receipts for non-transferable cards you must register as per user of the system. Onesto do this, go preciso the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ed-mail address). Your password will be e-mailed sicuro you, and you can then log on and carry out most operations. Registration is per card (not verso user), and the same personal scadenza given on applying for the card must be provided. When minors are registered the details of the ID document used per the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ancora-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out strada the Private Distretto: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Volte check how many journeys Volte have made?
Anyone wishing puro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access to the Private Distretto of the website. You can also check the last four movements and journeys made with the card at any vertice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ancora-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can I sommita up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
- Excretion public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren ticket machines and ticket offices.
- Automatic primo posto-up machines at the pullman stations mediante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic sommita-up machines at Avenue of Liberty 20, Donostia (on the corner of Txurruka street).
- On-line, via the private sezione of the website, providing you are a registered user.
How much credit can Volte load onto my card?
You can sommita up from �5 esatto per maximum of �300, con multiples of �5. For on-line operations the maximum sommita-up is �100.
How and when do on-line apice-ups become available for use?
On-line vertice-ups carried out before h are available from h the next day, and apice-ups made after h take an straordinario day onesto become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses sopra Donostia, Irun, Errenteria and Zarautz, at Misurazione cedola offices or at Kutxabank ATMs. So, when you board the autobus tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses con Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
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